The IT Services Support Centre is available to respond to requests and incidents Monday to Friday from 5?am to 10 pm.?Weekend hours will resume beginning?December 12. For more information on extended hours during the academic year?please visit our Contact Us page.
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Need IT help? The IT Support Centre has you covered! Contact us for assistance!
NetID & Directories
Manage your Queen's network identity
NetID, Authentication Services, Active Directory, Multi-Factor Authentication
Email, Calendaring & Collaboration Tools
Microsoft Office 365 collaboration tools
Email & Calendar, Mailing Lists, Email Alias, Class Schedule Subscription,?OneDrive for Business, SharePoint Online,?Microsoft Teams, Yammer, Microsoft 365 Apps
Software, Hardware & Services
Acquire software, hardware & services
Available Tools and Software,?Software Centre,?Queen's Managed Mobile Plans,?Queen's Standard Computer Configuration, Strategic Procurement
Learning Resources
Access classroom and online teaching tools
onQ,?Clickers, LinkedIn Learning, Lecture Capture,?Interfolio?Faculty180
Audio Visual & Multimedia
Work with multimedia resources
Media Streaming, Captioning
Internet & Networks
Internet and network resources
Wireless, ResNet, Remote Access, VPN, Eduroam, PCI
Remote Proctoring
Explore Queen's Remote Proctoring offerings
Examity, Proctortrack
Web Conferencing
Web conferencing resources for the Queen's community
Microsoft Teams, Zoom
Telephone Resources
Resources for the Queen's community
Telephone Services, Voice Mail, Directory, Queen's Managed Mobile Plans?
Web Resources
Applications and general web help
WebPublish, Siteimprove, MyQueen'sU, Wiki, QShare
Security
Protect your personal desktop security
Self-Help and Guidance, Wipe Mobile Device, Encryption Service, Email Security,?Digital Certificate, Network Security for Printers?
Classrooms and Computing Sites
Utilize technology
Computing Sites, Bookable Classrooms, Videoconferencing
Managed Services
Services to monitor, manage and problem solve
Active Directory, Endpoint Protection,?Windows File Service, Print Service, Windows Application Server, Shared MS SQL Server, Virtual Machine Hosting,?Enterprise Remote Access, Windows Terminal Service
Not sure how to find what you're looking for? Review our complete A-Z List.